The present general conditions concern the purchase of products made remotely by means of a data transmission network via the website www.moringasalento.com of Impresa Moringa Salento SRL, with registered office in Via Surano, 61 73020 Nociglia ( LE) Italy and registered in the Companies Register of Lecce P.iva 04904580752 Rea: 327377 .
The purchase transactions will be governed by the provisions of Legislative Decree 206/05, while the protection of privacy (privacy) will be subject to the discipline of Legislative Decree no . 196/03.
The present general conditions are valid from the day of publication of the site. They may be updated or modified by Impresa Moringa Salento SRL at any time, without notice, and will be valid from the date of publication on the website www.moringasalento.com
The consumer undertakes and obliges, whenever he changes the present general conditions, to see them and if he deems it appropriate to provide for their printing and storage.
The on-line sales contract refers to the distance contract stipulated between a supplier, Impresa Moringa Salento SRL, with registered office in Via Surano, 61 73020 Nociglia ( LE) Italy , and a consumer customer, in the context of a distance selling system organized by the supplier, that is the legal transaction concerning movable goods and / or services, which for this contract only uses the remote communication technology called Internet.
A consumer is defined as the physical person who purchases goods and services for purposes not directly related to their professional activity.
Art. 1: ACCEPTANCE OF SALES CONDITIONS
1.1 The conditions set forth in the introduction are an integral and essential part of this contract.
1.2 All contracts will be concluded directly by access by the Customer (activities and individuals) to the corresponding Internet site www.moringasalento.com . At this point the customer can conclude the contract for the purchase of the desired product by carefully following the instructions and procedures provided.
1.3 These general conditions of sale must be examined online by the customer before the completion of the purchase procedure. The submission of the order confirmation therefore implies full knowledge of them and their full acceptance.
1.4 The customer, with the electronic submission of the confirmation of his purchase order, unconditionally accepts and undertakes to observe, in its relations with www.moringasalento.com , the general and payment conditions illustrated below, declaring to have read and accept all the information provided by him in accordance with the aforementioned regulations, also acknowledging that www.moringasalento.com does not consider itself bound to different conditions unless previously agreed in writing.
Art. 2: SALES PRICES AND PURCHASING METHODS
2.1 All sales prices of the products displayed and indicated on the website www.moringasalento.com for which they constitute an offer to the public pursuant to art. 1336 cc, include VAT and any other tax.
2.2 The total cost of shipping to the customer's home is the responsibility of the customer, unless otherwise specified. This cost will, in any case, be disclosed to the customer before confirming the purchase.
2.3 The purchase contract is perfected through the exact compilation and consent to the purchase manifested through the adhesion given on-line after registration.
2.4 The customer can pay for the goods ordered using the payment methods indicated on-line at the time of purchase.
2.5 The prices of the different types of transport refer to weight, size and delivery destination.
Art. 3: DELIVERY METHOD
3.1 Company Moringa Salento SRL will deliver to customers, at the address indicated by the customer, the products selected and ordered, in the manner provided by the previous article, by courier.
3.2 The goods purchased will be delivered within the deadline set by art. 6 Legislative Decree 206/05. No responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances.
In detail: check inventory availability, Company Moringa Salento SRL will promptly process the order, at the address indicated on the form. For some products, some additional days may be required for availability.
The normal delivery times for the Italian territory, once the shipment has been completed, provide for the goods to be sent within 24/48 hours (the weekends and holidays are not to be considered). In special cases, and if you live in the islands or in a peripheral area, delivery times can last up to 72/96 hours.
You will receive an email at the time of shipping. From that moment we invite you to be available at the delivery address in the following 24/48 hours.
For abroad, delivery times vary depending on the destination area, starting from a minimum of 3/5 working days from time of shipment.
3.3 The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and except, obviously, the right of withdrawal provided for in point n. 8 the customer must sign the delivery documents.
3.4 At the time of delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with that indicated in the accompanying document. In case of discrepancy, the same must be reported on the same accompanying document and confirmed, within seven days by registered return receipt, to Impresa Moringa Salento SRL, with registered office in Via Surano, 61 73020 Nociglia ( LE) Italy . Even if the packaging is intact, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing by fax or registered A / R. Any report beyond the aforesaid terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared.
3.5 Home delivery, unless otherwise agreed in writing between the parties, will take place on the ground floor and during office hours: from 8.00 to 13.00 and from 14.00 to 18.00, every day, except holidays, from Monday to Friday.
3.6 The customer is obliged to make himself available at the times described in paragraph 3.5, in order to avoid any additional charges for non-delivery by the courier, charges that otherwise will occur on the customer.
3. Company Moringa Salento SRL is not responsible for damages caused by the carrier to the products purchased.
Art. 4: AVAILABILITY OF PRODUCTS
4.1 The customer can freely purchase all the products currently present in the electronic catalog of Company Moringa Salento SRL visible online at (URL) www.moringasalento.com .
4.2 If the request formulated through an online order exceeds the quantity available in stock for a given item, Company Moringa Salento SRL will undertake to guarantee the fulfillment of the order in the quantities indicated by the consumer / buyer, ordering the missing as soon as possible.
4.3 If the availability of the missing product is denied, the Customer Service Moresa Salento SRL upon communication to the consumer / buyer, he undertakes to replace it with a similar product for the desired composition and effect.
4.4 If the consumer / buyer does not accept the replacement and not even a longer wait, and in any case not more than 30 days provided for by art. 54 of LegislativeDecree. n. 206/2005, Company Moringa Salento SRL undertakes to ship the ordered goods anyway on condition that the value of the order is still greater than or equal to the minimum order valid at the time the order is completed.
4.5 If the consumer / buyer does not consent to wait for the time necessary for delivery (after the 30-day deadline set by Article 54 of Legislative Decree No. 206/2005) and the residual value of the order should not be equal to or greater than the minimum order valid at the time the order is filled out, the contract will be considered terminated e Company Moringa Salento SRL will immediately cancel the order.
Art. 5: LIABILITY
.1 Company Moringa Salento SRL assumes no responsibility for the disservices due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, to execute within the time agreed to the contract .
5.2 Company Moringa Salento SRL will not be liable to any party or third parties regarding damages, losses and costs incurred as a result of the non-execution of the contract for the aforementioned causes, having the consumer entitled only to the return of the price paid.
5.3 Company Moringa Salento SRL is not responsible for any fraudulent or illicit use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products.
Company Moringa Salento SRL at no time during the purchase process is it able to know the buyer's credit card number which, through a secure connection, is transmitted directly to the bank service provider.
Art. 6: GUARANTEES AND METHOD OF ASSISTANCE
The quality of our products is positioned at the top of the respective categories and the storage and shipping methods have been designed to ensure their preservation over time.
Company Moringa Salento SRL It produces its own products directly and certifies its quality through an international guarantee and rigorous selection procedures and control standards.
All our products are covered by warranty for any defect or defect inherent to the product itself, to be reported within 60 days of discovery. We will replace the product at our expense or refund to the consumer the amount paid, including shipping costs, in accordance with the provisions of Articles 1519 quater and sexies of the Civil Code.
6.1 Company Moringa Salento SRL single supplier for the site www.moringasalento.com , markets high quality products. The producers of these goods offer a guarantee whose minimum duration depends on the type of product purchased. The guarantee starts on the day of purchase of the asset. This service is directly provided by the manufacturers of the goods.
Art. 7: OBLIGATIONS OF THE BUYER
7.1 The consumer undertakes and undertakes, once the on-line purchase procedure has been completed, to provide for the printing and preservation of the present general conditions, which, moreover, will have already viewed and accepted as a necessary step in the purchase, as well as of the specifications of the product object of the purchase, and this in order to fully satisfy the condition of the art. 3 and 4 of Legislative Decree 206/05.
7.2 These general conditions can be updated or changed at any time by Moresa Salento SRL company that will provide to communicate via its website. The consumer undertakes and obliges, whenever a change in these general conditions occurs, to provide for their printing and storage.
7.3 It's done severe prohibition purchaser of enter false data , and / or invented , and / or fancy , in the registration procedure necessary to activate the process for the execution of the present contract and the relative additional communications; the personal data and the e-mail address must be exclusively their real personal data and not of third parties, or fancy ones .
7.4 It is expressly forbidden to make double registrations corresponding to a single person or enter data of third parties. Impresa Moringa Salento SRL reserves the right to prosecute any violation or abuse, in the interest and for the protection of all consumers.
7.5 The customer raises Impresa Moringa Salento SRL from any responsibility deriving from the issue of incorrect tax documents due to errors in the data provided by the Customer, since the Customer is solely responsible for the correct entry.
Art. 8: RIGHT OF WITHDRAWAL
8.1 Pursuant to art. 5 of Legislative Decree 206/05, the customer can exercise the right of withdrawal, returning the goods received and obtaining the reimbursement of the price paid.
8.2 The consumer who for any reason is not satisfied with the purchase made, has the right to terminate the contract, without any penalty and without specifying the reason, within the period of 1 4 working days from the day of receipt of the purchased goods.
8.3 All costs of return of the products are charged to the customer who, directly or through other means, will deliver the same at the domicile of the seller; all items must be received in the same conditions of receipt, provided with the original packaging and any manuals and / or instruction booklets that are part of the packaging and the original packaging; the return of the goods by another method is not permitted .
8.4 To exercise the right of withdrawal, the customer must, by the deadline indicated above, send a registered letter with return receipt to the following address: Impresa Moringa Salento SRL, with registered office in Via Surano, 61 73020 Nociglia (LE) Italy
We will then reimburse the amounts paid by the Customer as soon as possible, and in any case within 30 days from the date of receipt of the above communication, withholding only the amount of shipping costs, which will remain permanently charged to the Customer . The right of withdrawal applies only to goods intact at the time of return and can not be exercised for products that, by their nature, can not be returned or are likely to deteriorate or deteriorate rapidly.
8.5 Company Moringa Salento SRL will accept the returned goods reserving the right to verify that the products have been returned in their original state and with the original packaging; only in this case will he send the amount paid by the consumer for the purchase of the products.
8.6 Transport costs incurred for the delivery of the product to the customer and for the eventual return to Moringa Salento SRL company are not refundable.
Art. 9: AUTHORIZATIONS
9.1 By filling out the space provided on the website, the Customer authorizes Company Moringa Salento SRL to use your credit card, or another card issued to replace it, and to debit your current account in favor of Company Moringa Salento SRL the total amount evidenced as the cost of the purchase "on-line". The whole procedure is done through a secure connection directly connected to the bank owner and operator of the online payment service, to whom Company Moringa Salento SRL can not log in.
9.2 If the consumer should exercise the right of withdrawal, as articulated in point 8 of these general conditions, the amount to be reimbursed will be credited to the same credit card.
Art. 10: CONTRACTUAL RESOLUTION AND EXPRESS RESOLUTORY CLAUSE
10.1 Company Moringa Salento SRL has the right to terminate the contract by giving simple notice to the customer indicating the motivation; in this case the customer will be entitled exclusively to the refund of any sum already paid.
10.2 The obligations assumed by the client pursuant to art. 7 (Obligations of the purchaser), as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in art. 2, have an essential nature, so that by express agreement, the breach by the Customer of only one of these obligations will determine the termination of the contract under Article 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right to Company Moringa Salento SRL to sue for compensation for further damage.
Art. 11: PRIVACY
Company Moringa Salento SRL has the full respect for your privacy . The data, which you will transmit, will be processed using electronic aids and will be used by Company Moringa Salento SRL just to allow us to manage orders and shipments.
In accordance with D. lgs . 196/03 Code regarding the protection of personal data , all information relating to personal data, orders and payments made are strictly confidential. We assure you that under no circumstances and for any reason we will disclose personal data to third parties outside of Company Moringa Salento SRL .
If you wish, you can ask to receive information on news, promotions and new product ranges, so as to offer you an increasingly complete service, writing to firstname.lastname@example.org
If in the future you do not want to receive informative messages, you can send an e-mail to email@example.com , reporting this purpose in the subject of the message. All the details concerning the processing of personal data according to Italian legislation can be consulted on the website www.garanteprivacy.it
11.1 Personal data are collected for the purpose of registering the customer and activating the procedures for the execution of the present contract and the related necessary communications; these data are processed electronically in compliance with the laws in force and may be presented only upon request by the judicial authority or by other authorities authorized by law.
11.2 Personal data will be communicated to subjects delegated to perform the activities necessary for the execution of the contract stipulated and disseminated exclusively for that purpose.
11.3 The interested party enjoys the rights referred to in Article 13 L.675 / 1996, namely: to request confirmation of existence at the headquarters Company Moringa Salento SRL of personal data; to know their origin, the logic and the purposes of their treatment; to obtain updating, correction and integration; to request cancellation, transformation into anonymous form or blocking in case of unlawful processing; to oppose their processing for legitimate reasons or in the case of use of data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication.
11.4 Obtaining the cancellation of personal data is subject to sending a written communication sent by post to the headquarters of the company.
11.5 Owner and manager of the collection and processing of personal data is Impresa Moringa Salento SRL, with registered office in Via Surano, 61 73020 Nociglia (LE) Italy and registered in the Companies Register of Lecce P.iva 04904580752 Rea: 327377 .
Art. 12: JURISDICTION AND JURISDICTION
12.1 Any dispute relating to 'application, execution, interpretation and violation of purchasing contracts concluded on-line via the website www.moringasalento.com it is subject to Italian jurisdiction; the present general conditions are reported, to the extent not expressly provided for therein, to the combined provisions of Legislative Decree no. n. 50 of 15.1.1992 and of Legislative Decree 206/05.
12.2 For any dispute between the parties regarding the present contract, the court in whose district the customer's domicile is domiciled will be competent; for all other customers (foreign or companies) it is agreed that any dispute will be the exclusive competence of the Court of Lecce .