Art. 8: RIGHT OF WITHDRAWAL
8.1 Pursuant to art. 5 of Legislative Decree 206/05, the customer can exercise the right of withdrawal, returning the goods received and obtaining the reimbursement of the price paid.
8.2 The consumer who for any reason is not satisfied with the purchase made, has the right to terminate the contract, without any penalty and without specifying the reason, within the period of 1 4 working days from the day of receipt of the purchased goods.
8.3 All costs of return of the products are charged to the customer who, directly or through other means, will deliver the same at the domicile of the seller; all items must be received in the same conditions of receipt, provided with the original packaging and any manuals and / or instruction booklets that are part of the packaging and the original packaging; the return of the goods by another method is not permitted .
8.4 To exercise the right of withdrawal, the customer must, by the deadline indicated above, send a registered letter with return receipt to the following address: Impresa Moringa Salento SRL, with registered office in Via Surano, 61 73020 Nociglia (LE) Italy
We will then reimburse the amounts paid by the Customer as soon as possible, and in any case within 30 days from the date of receipt of the above communication, withholding only the amount of shipping costs, which will remain permanently charged to the Customer . The right of withdrawal applies only to goods intact at the time of return and can not be exercised for products that, by their nature, can not be returned or are likely to deteriorate or deteriorate rapidly.
8.5 Company Moringa Salento SRL will accept the returned goods reserving the right to verify that the products have been returned in their original state and with the original packaging; only in this case will he send the amount paid by the consumer for the purchase of the products.
8.6 Transport costs incurred for the delivery of the product to the customer and for the eventual return to Moringa Salento SRL company are not refundable.